Surgery Opening Hours

The surgery is closed over Bank Holidays and Weekends.  We do offer additional pre-bookable routine appointments late evening (usually Tuesdays) and on some Saturday mornings  but other administrative services (ordering/collecting prescriptions, making appointments, general telephone enquiries) are not available.  Please see 'Consulting Times' for more information. 

Surgery Consulting Hours

Surgeries are staggered during the working day, to offer you a wide choice of surgery times

An Emergency Surgery is held by the Duty Doctor from 9.00am - 11.00am and every evening from 4.30 p.m. 

* Extended Hours - To assist patients who are unable to attend during our regular hours we offer late evening Doctor and Nurse pre-bookable appointments (usually Tuesdays), and normally every 4th Saturday morning we offer pre-bookable appointments with a Doctor. Please ask the Receptionist for details.  However, if you need to see a doctor in an emergency during these hours you should contact the Out of Hours provider by ringing 111.

When the Surgery is Closed

Provision of medical services outside surgery hours is the responsibility of Hampshire Primary Care Trust.

The Out of Hours Service telephone number is:

                           1 1 1  

This is the new NHS 111 service.  Your call will be answered by an experienced healthcare provider in Out of Hours medical services. They will need the following information from you:

• 
  

  Personal details

• 
  

  Basic information about your problem

If you wish to make a complaint about the Out of Hours Service, please contact the Hampshire Primary Care Trust on 02380 627600.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS 111 has replaced NHS Direct

NHS 111 will provide a single point of rapid access for all non- emergency healthcare services.  At any time of day or night, you can call 111.   Calls to 111 are free.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Please ensure you put in any prescriptions required in good time (at least 3 days prior to Christmas or New Year) to be able to collect before the Holiday Period.