Adelaide Medical Centre
Patient Participation Group (PPG)
The Patient Participation Group is a selection of practice staff and patients who meet to decide ways of making a positive contribution to the services and facilities offered by the Practice to patients.
- To give Practice staff and patients the opportunity to discuss topics of mutual interest in the Practice
- To act as a representative group to influence the provision of healthcare by the Practice
- To involve patients from the wider population
- To promote a patients perspective and enable patients to access and make the best use of available services
- To improve communication between the Practice and the patient population
- To provide a forum where the Practice can consult patients on a variety of issues
The PPG is not a forum for dealing with individual complaints or personal issues.
Membership of the group shall be open to any patient who has a genuine interest in the provision of health care.
Meetings will be held on a quarterly basis where possible.
The agenda will be prepared by the Practice and circulated to the group members in advance of the meeting.
The meeting will be minuted by a member of the Practice staff and circulated to all members of the group. Minutes of the meeting will also be available in the Practice waiting room.
- The PPG should not be seen as a complaint gathering body
- Every members view is valid
- Confidentiality shall be respected by all members of the group
- Membership of the group implies consent for the Practice to publish members names in minutes and other correspondence