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Adelaide Medical Centre


Patient Participation Group (PPG)






The Patient Participation Group is a selection of practice staff and patients who meet to decide ways of making a positive contribution to the services and facilities offered by the Practice to patients.






  • To give Practice staff and patients the opportunity to discuss topics of mutual interest in the Practice


  • To act as a representative group to influence the provision of healthcare by the Practice


  • To involve patients from the wider population


  • To promote a patients perspective and enable patients to access and make the best use of available services


  • To improve communication between the Practice and the patient population


  • To provide a forum where the Practice can consult patients on a variety of issues





The PPG is not a forum for dealing with individual complaints or personal issues.






Membership of the group shall be open to any patient who has a genuine interest in the provision of health care.




Meetings will be held on a quarterly basis where possible.


The agenda will be prepared by the Practice and circulated to the group members in advance of the meeting.


The meeting will be minuted by a member of the Practice staff and circulated to all members of the group.  Minutes of the meeting will also be available in the Practice waiting room.




Ground Rules


  • The PPG should not be seen as a complaint gathering body


  • Every members view is valid


  • Confidentiality shall be respected by all members of the group


  • Membership of the group implies consent for the Practice to publish members names in minutes and other correspondence


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