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Adelaide Medical Centre

 

Patient Participation Group (PPG)

 

 

 

 

 

The Patient Participation Group is a selection of practice staff and patients who meet to decide ways of making a positive contribution to the services and facilities offered by the Practice to patients.

 

 

 

Constitution

 

  • To give Practice staff and patients the opportunity to discuss topics of mutual interest in the Practice

 

  • To act as a representative group to influence the provision of healthcare by the Practice

 

  • To involve patients from the wider population

 

  • To promote a patients perspective and enable patients to access and make the best use of available services

 

  • To improve communication between the Practice and the patient population

 

  • To provide a forum where the Practice can consult patients on a variety of issues

 

 

 

 

The PPG is not a forum for dealing with individual complaints or personal issues.

 

 

 

Membership

 

Membership of the group shall be open to any patient who has a genuine interest in the provision of health care.

 

Meetings

  

Meetings will be held on a quarterly basis where possible.

 

The agenda will be prepared by the Practice and circulated to the group members in advance of the meeting.

 

The meeting will be minuted by a member of the Practice staff and circulated to all members of the group.  Minutes of the meeting will also be available in the Practice waiting room.

 

 

 

Ground Rules

 

  • The PPG should not be seen as a complaint gathering body

 

  • Every members view is valid

 

  • Confidentiality shall be respected by all members of the group

 

  • Membership of the group implies consent for the Practice to publish members names in minutes and other correspondence

 

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